Administrative Assistant

The Administrative Assistant will provide front-office and general administrative support to customers, visitors, staff, and community partners. The ideal candidate will demonstrate initiative, manage time effectively, and work collaboratively with diverse populations. This position plays an important role in supporting departmental operations and contributing to the organization’s goal achievement.

What You Will Do

The Administrative Assistant will be responsible for providing front-office and administrative support, including greeting and assisting walk-in customers, answering and routing incoming telephone calls, coordinating meetings, and providing administrative support to the Case Management Department.

Why It Might Be a Fit

The successful candidate will demonstrate dependability, promptness, and professionalism, with excellent time-management and organizational skills. They will also be able to maintain confidentiality and adhere to ethical standards, working effectively under pressure and meeting established deadlines.

Requirements

• High school diploma or equivalent required; associate degree preferred.
• Minimum of two (2) years of administrative, customer service, or program support experience in a professional setting.
• Demonstrated ability to work effectively with diverse populations while maintaining professionalism, empathy, and cultural sensitivity.
• Proficiency in Microsoft Office Suite and the ability and willingness to learn internal systems and software.
• Demonstrated dependability, promptness, punctuality, and professionalism.
• Commitment to maintaining confidentiality and adhering to ethical standards.
• Excellent time-management and organizational skills, including the ability to manage multiple priorities, work effectively under pressure, and meet established deadlines.

Benefits

• 75% employer contribution toward employee-only medical, dental, and vision coverage
• Paid sick leave
• Vacation leave
• Paid holidays
• Competitive 401(k) retirement plan
• Public Service Loan Forgiveness (PSLF) Program eligibility