Administrative Assistant

FORTÉ
San Antonio, TX
Category Customer Service
Job Description
Administrative Assistant role at FORTÉ, supporting Branch Administrator and interacting with clients and account managers. The role involves greeting customers, taking calls, and assisting with documentation and coordination of events.

Requirements

  • Greet customers when they come into the office and take all incoming calls to the branch
  • Qualify telephone calls for Account Managers and communicate urgency and specific needs
  • Assist customers with credit and collections questions
  • Assist Branch Administrator with documentation of customer returns
  • Verify accuracy of specific sales contracts

Benefits

  • Healthcare, vision & dental coverage
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Employer-paid life and disability insurance
  • 401(k) with company match
  • Employee Stock Ownership Plan (ESOP)
  • Tuition reimbursement and ongoing learning opportunities
  • Employer-paid employee assistance program
  • Paid time off
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