Administrative Associate

The Administrative Associate will perform a wide variety of operational support for the Contact Center and the agency. The role involves performing tasks such as document preparation, scanning, and validation, as well as providing professional communication with members of the MTRS. The position requires the ability to work independently and as part of a team, and to follow instructions and maintain harmonious relationships with the membership, employers, and the public.

What You Will Do

The Administrative Associate will be responsible for performing tasks such as logging and tracking files, processing documents, and communicating with members. The role also involves performing member reception duties, including answering phone calls and greeting visitors. The position requires the ability to work efficiently and professionally, and to maintain the cleanliness of the reception area.

Why It Might Be a Fit

The ideal candidate will have a positive attitude, enthusiasm, and the ability to maintain harmonious relationships with the membership, employers, and the public. The role requires a commitment to the mission of the MTRS and the ability to provide competent, compassionate, and quality service always. The candidate should have excellent written and verbal communication skills, and the ability to work independently and as part of a team.

Requirements

• High school diploma or equivalent
• Associate's degree preferred
• Ability to communicate effectively and professionally with members and the public
• Excellent written and verbal communication skills
• Detail oriented with strong organizational abilities
• Ability to understand retirement laws and regulations
• Ability to follow instructions and function both independently and as a member of a team
• Must be flexible and able to handle a multitude of tasks
• Proficiency with Microsoft Office, particularly with Word and Excel

Benefits

• Starting salary of $47,736
• Paid holidays
• Equal Opportunity / Affirmative Action Employer
• Strongly encourages females, minorities, veterans, and persons with disabilities to apply