Role OverviewPerform receptionist/front desk tasks, operate a multi-line telephone system, and provide office-wide assistance as requested. Greet members/vendors, and serve as the face of the company.
What You Will Do
Answer incoming calls, direct callers to appropriate personnel, process and distribute mail and packages, maintain the reception area, and provide friendly and professional service to visitors and vendors.
Why It Might Be a Fit
Must be professional, friendly, approachable, and able to handle pressure, maintain confidentiality, and provide exceptional customer service.
Requirements
- High school diploma/general education degree (GED)
- At least one year of training or experience in customer service and office work
- Professional, friendly, approachable, and able to handle pressure
- Maintain confidentiality
- Excellent verbal and written communication skills
- Active listener
- Customer-focused
- Organized, resourceful, and proactive
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize well
- Ability to work independently
Benefits
- Mail and package processing
- Receptionist/front desk tasks
- Office-wide assistance
- Friendly and professional service to visitors and vendors
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