Administrative Coordinator I

Consumer Direct Care Network
Albuquerque, NM
Category Healthcare
Job Description
Role Overview

The Administrative Coordinator I coordinates administrative duties in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. This includes handling customer service, coordinating and managing daily intake and referral processes, and processing client and attendant enrollment paperwork.

What You Will Do

Provide excellent customer service, handle inbound/outbound phone calls, provide administrative and clerical support, process forms and documents, and support accounts receivable efforts.

Why It Might Be a Fit

This role is ideal for someone who is detail-oriented, has excellent communication skills, and is able to work in a fast-paced environment. The successful candidate will be able to provide excellent customer service and work effectively in a team environment.

Requirements

  • High School Diploma or GED
  • Previous office experience
  • Customer service experience
  • Bilingual in Spanish or Navajo
  • Ability to pass a background screening

Benefits

  • Medical, Dental, and Vision Insurance
  • Vacation accrued at 3.07 hours per pay period
  • Profit-sharing for employees in good standing
  • Two Paid Floating Holidays
  • Nine Paid Federal Holidays
  • Paid Safe Sick Time accrued at 1 hour per 30 worked
  • 401(k) Retirement plan & discretionary company match
  • Company-Paid Life Insurance
  • Supplemental Life, Accident, Critical Illness, and Hospital benefits
  • Short and Long-Term Disability
  • Paid Parental Leave
  • Flexible Spending Account
  • Employee Assistance Program
  • Pet Insurance
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