Administrative & Customer Support Coordinator

The Administrative & Customer Support Coordinator is a high-visibility opportunity to make an impact and grow with Certco. The role is part of a two-person team working closely with the Administrative & Customer Support Lead (ACSL). The team provides important support to Certco leadership, helps coordinate internal operations, supports company events, and plays a key role in delivering an excellent experience to Certco Members.

What You Will Do

The main day-to-day responsibilities include administrative and leadership support, customer and member support, front desk and office support, and performing other duties as assigned by management.

Why It Might Be a Fit

The ideal candidate will have previous experience as an Executive Assistant, Receptionist, Administrative Coordinator, or in a similar role. They will have a professional demeanor, excellent communication, proofreading, and organizational skills, and the ability to manage multiple priorities and adapt to changing needs.

Requirements

• Previous experience as an Executive Assistant, Receptionist, Administrative Coordinator, or similar role preferred
• Professional demeanor with the ability to handle confidential information
• Excellent communication, proofreading, and organizational skills
• Ability to manage multiple priorities and adapt to changing needs
• Strong attention to detail with a proactive, problem-solving mindset
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn internal systems

Benefits

• Competitive salary
• Opportunities for growth and development
• Collaborative and inclusive work environment
• Equal opportunity employer
• Diverse and inclusive workplace