Administrative Researcher

City of New York
New York, NY
Category Finance
Job Description
The NYC Department of Finance is seeking an Administrative Researcher to assist with debt resolution and unit administrative duties in the Collections Division.

Requirements

  • Provide great customer service while responding to calls related to debt execution
  • Communicate regularly with debtors and/or their representatives to collect or resolve unpaid debt
  • Manage assigned caseload to determine which cases require follow-up
  • Inform judgment debtors of program benefits while collecting outstanding judgment debt
  • Independently and jointly work with other Divisions to seize assets, including bank accounts
  • Assist in resolving high volume of incoming or outbound customer communication
  • Work with debtors to secure full payment, new payment agreement streams, or best step in collecting past due amount
  • Examine, analyze financials, and conduct interviews to determine financial stability of a debtor
  • Work with debtors and associated DOF units to resolve debt discrepancies and/or non-filing of tax returns
  • Utilize different investigative tools and techniques to locate debtors' contact information and possible restrainable assets

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Relocation Assistance
  • Generous Parental Leave
  • Tuition Reimbursement
  • Health Insurance
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