Role OverviewThe Lead Administrative Coordinator position provides office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic. Coordinates the daily operations of administrative support staff and ensures quality customer service to all patients, visitors, or care partners.
What You Will Do
Manages all front office duties, such as insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database. Ensures payment for services by coordinating insurance benefits and complying with insurance regulations.
Why It Might Be a Fit
Professional and Clinical Development — Ongoing mentorship and continuing education opportunities. Collaboration and Care Team Model — Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization.
Requirements
- 2+ years of customer service experience
- 2+ years of medical office experience strongly preferred
- High school diploma or equivalent
- Must be at least 18 years of age
- Basic proficiency with MS Office products including Word, Excel, and Outlook
Benefits
- Medical, Dental, Vision, and Insurance
- Life, AD&D and Long-Term Disability insurance
- Employee & family Physical Therapy benefits
- Parental leave
- Continued Education Stipend
- Continuing Education PTO (1 day annually)
- Accrue up to 15 days of PTO (sick and vacation time)
- 6 paid holidays, 1 charitable giving day, and up to 2 personal days
- 401(k) and profit-sharing program (Up to 5% of total compensation)
- Interactive Wellness Program with rewards for balanced, healthy living
- MedBridge learning subscription
- Potential Student Loan Repayment
- Potential Annual performance bonus
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