Administrator, Branch Office

CERTUS
Los Angeles, CA
Category Customer Service
Job Description
Role Overview

Provide reliable, accurate, and customer-focused administrative support to enable branch operations to run efficiently and ensure a positive customer and employee experience.

What You Will Do

Serve as the primary administrative and customer service support for the branch, responding to inbound calls, visitors, and service inquiries, and manage customer account setup, service agreements, scheduling, and CRM data entry.

Why It Might Be a Fit

The ideal candidate will have strong communication and customer focus skills, attention to detail, and problem-solving and organizational abilities.

Requirements

  • High school diploma or equivalent
  • 1+ years of administrative or customer service experience
  • Proficiency in Microsoft Word, Excel, Outlook, and CRM systems
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