ADMINISTRATOR L2

Wipro
Phoenix, AZ
Job Description
Wipro Limited is a leading technology services and consulting company. We are looking for an Administrator L2 to work as a Desktop Support specialist in Phoenix, AZ. The ideal candidate should have 2-5 years of experience in field services support, with knowledge of IT assets, local area data networking, and Microsoft desktop OS. Familiarity with ServiceNow ticketing tool and standard Microsoft productivity applications is required. The expected compensation for this role ranges from $37,500 to $83,600.

Requirements

  • 2 – 5+ years of experience working in a field services support capacity
  • Knowledge and practical experience troubleshooting and supporting local area data networking
  • Knowledge of Incident Management, Service Request management, DEPOT model
  • Proficiency in Microsoft Desktop OS (domain environment)
  • Knowledge of standard Microsoft Productivity Applications
  • Familiarity with all major web browsers
  • Working knowledge of Apple-MAC operating systems and devices
  • Working knowledge of ServiceNow ticketing tool
  • Mandatory Skills: Desktop Support. Experience: 1-3 Years

Benefits

  • Full range of medical and dental benefits options
  • Disability insurance
  • Paid time off (inclusive of sick leave)
  • Other paid and unpaid leave options
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