ADMINISTRATOR L3

Wipro
Minneapolis, MN
Job Description
The ADMINISTRATOR L3 role is responsible for resolving, maintaining, and managing client software/hardware/network based on service requests. The role involves ensuring timely response to client tickets, maintaining quality parameters, and providing acceptance and immediate resolution to high-priority tickets.

Requirements

  • Resolving and maintaining client software/hardware/network
  • Ensuring timely response to client tickets
  • Maintaining quality parameters
  • Providing acceptance and immediate resolution to high-priority tickets

Benefits

  • Full range of medical and dental benefits options
  • Disability insurance
  • Paid time off (inclusive of sick leave)
  • Other paid and unpaid leave options
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