Administrator

The Administrator role at Everstory is a vital part of the location team and is multi-faceted with the ability to learn multiple parts of the business while supporting our customers and team members. In this position, no two days will be the same. You will be responsible for creating a customer-focused environment with every interaction you have through answering phones, scheduling appointments, helping on-board team members and assisting your locations leadership team.

What You Will Do

Contract processing and quality control, banking duties, cemetery daily processing of IOA's, file maintenance and record keeping, human resources, accounts payable, accounts receivable, deeds and certificates, work and memorial orders, white board meetings, and reporting.

Why It Might Be a Fit

We are looking for someone who genuinely cares about people, is dedicated to meeting the expectations and requirements of internal and external customers, and adheres to a set of core values and beliefs during both good and bad times.

Requirements

• Multi-Line phone skills required
• Filing skills (Alphabetically)
• Ability to type 40 words per minute with minimal errors and data entry skills
• Basic math and computer skills including word processing (Word) and spreadsheet (Excel) applications or Google equivalents
• Customer Focus: Ability to abide by all company policies and keep all employee and customer information confidential
• Excellent customer service skills and optimal interpersonal skills
• Team Focus: Proficient organizational skills
• Ability to multitask efficiently and work well independently or as part of a team
• Ability to effectively and quickly complete tasks and assignments and meet deadlines
• Valid state driver's license and access to a personal vehicle for some locations
• High School equivalency required
• Minimum of one-year experience in administration or customer service

Benefits

• Medical, Dental, Vision, Life, AD&D and STD Insurance
• Tuition Reimbursement
• Anniversary Award for each year of service
• Career Advancement and Training - Aspiring Managers Program
• Everstory Cares - Employee Assistance Fund
• Legend Award Program
• Funeral and Cemetery Benefits
• Employee Referral Bonus
• 401k with Company Match