Role OverviewThe Admissions Advisor I is a member of the Admissions team focused on positively impacting the lives of rising online students. The role involves building high-impact relationships to guide and assist students through the enrollment process.
What You Will Do
The Admissions Advisor I will communicate with prospective students via phone, chat, SMS, and/or email, demonstrate subject matter expertise, and assist students through the admissions process.
Why It Might Be a Fit
The ideal candidate is passionate about online education, energetic, goal-oriented, and results-driven, with a passion for helping students succeed.
Requirements
- Bachelor's Degree from an accredited institution
- 0 to 2 years of consultative sales, customer service, or recruiting experience in an online environment
- Ability to work non-standard shift for student support coverage
- Ability to work overtime when business needs require it
- Ability to communicate effectively, both orally and in writing
- A passion for education and desire to help students achieve their educational goals
- Demonstrate ability to execute consultative and customer service relationship
- Demonstrated ability to manage time effectively with multiple priorities
- Ability to implement feedback from manager through call coaching sessions then generate positive results
- Strong collaboration with other cross-functional teams
Benefits
- Hybrid work arrangement
- Parental leave
- Health insurance
- FSA
- HSA dental
- Short-term and long-term disability
- 401k with an employer match vested immediately
- Generous PTO plan
- Professional development
- Paid parental leave program
- Tuition reimbursement program
- Pet insurance
]]>