Role OverviewIntake Coordinator for Family Admissions & Sales, guiding interested families from initial inquiry through qualification and intake, creating a supportive experience while moving each family toward a clear next step.
What You Will Do
Respond to new family inquiries, complete calls, educate families about ABA therapy, qualify families, address questions and concerns, follow up consistently, manage a high-volume pipeline, maintain records, and partner with clinical and operations teams.
Why It Might Be a Fit
Experience in sales, admissions, or conversion-focused role, strong empathy and emotional intelligence, resilience, excellent organization and pipeline-management skills, confidence handling objections, and comfort working with scripts and CRM systems.
Requirements
- Experience in sales, admissions, or conversion-focused role
- Experience completing 50 or more calls per day in a high-volume environment
- Previous experience with commission, incentives, or individual performance goals
- Strong empathy and emotional intelligence
- Resilience when calls go unanswered or families require repeated follow-up
- Excellent organization and pipeline-management skills
- Confidence handling objections and asking for a clear next-step commitment
- Comfort working with scripts, call coaching, CRM systems, and performance metrics
Benefits
- Base + Monthly Bonus Incentives - Uncapped!
- Medical, Dental, Vision
- 401k
- PTO
- Paid Holidays
- Paid training and ongoing coaching
- Professional development and advancement opportunities
- Tuition and university discounts
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