Admissions In-House Counselor and Visit Coordinator

University of St. Thomas
Waterville, ME
Category Customer Service
Job Description
Role Overview

As a member of the admissions team, the Admissions In-house Counselor and Visit Coordinator provides admission counseling and enrollment services support. The position oversees the scheduling and execution of group visits, and conducts individual student interviews/meetings, through which s/he serves as a permanent, in-house point of contact for visiting prospective students and families, and guides students through the admissions process.

What You Will Do

Coordinate and deliver individual and group campus visits, including scheduling, personalized itineraries, faculty and staff appointments, student ambassador coverage, visitor communications, welcoming guests, and post-visit follow up. Serve as an in-house admission counselor by guiding prospective students and families through the admissions process, responding to questions, conducting presentations and interviews, supporting application completion, and completing assigned outreach and conversion activities.

Why It Might Be a Fit

The qualified candidate will have experience in customer service, experience in admissions, enrollemnt services, higher education, student services, or a related field preferred. Strong written, verbal, interpersonal, organizational, and presentation skills. Ability to think critically and exercise judgment in the review of student applications for admission and scholarship.

Requirements

  • Bachelor’s Degree
  • Experience in customer service
  • Experience in admissions, enrollemnt services, higher education, student services, or a related field preferred
  • Strong written, verbal, interpersonal, organizational, and presentation skills
  • Ability to think critically and exercise judgment in the review of student applications for admission and scholarship

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 6% 403(b) matching plan
  • Paid vacation
  • Paid sick leave
  • Thirteen paid holidays
  • On-site gym
  • Meal discounts
  • Free tuition for employees, spouse and dependent children
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