Admissions Representative

Requirements

• Respond to all phone, internet, and in-person inquiries in a timely and efficient manner.
• Establish rapport with prospective students in all phone and internet interactions by answering questions about programs, asking pertinent and fact-finding questions, and setting up appointments for face-to-face interviews.
• Create a friendly and professional atmosphere during interviews by providing clear, complete, and accurate information about programs and the admissions process in accordance with the policies and procedures of the university.
• Present accurate and complete information about the content and length of programs, academic requirements and policies of the university, and the employment and salary prospects for graduates.
• Disseminate current advertising and promotional media to prospective students during the admissions process.
• Provide student outcomes and other achievements of the university from documents and sources approved by the university administration.
• Evaluate the educational and employment background of each prospective student to determine whether the university has a program that is appropriate for the person's academic abilities and goals.
• Convey the results of admissions examinations to prospective students and assist in rescheduling retake examinations as necessary.
• Coordinate admissions activities with those in other functional areas of the university, including financial aid, student services, and educational programs.
• Enter data on leads, return calls, emails, appointments, interviews, completions, enrollments, and other data as required of admissions representatives.
• Use all tools available to admissions representatives, including databases, the phone system, software programs, and print media.
• Provide feedback to the Director of Admissions about successes, challenges, and areas for continuing improvement of the admissions process.
• Establish and meet qualitative and quantitative performance goals to meet the customer service, enrollment, and reporting goals in admissions.
• Attend departmental meetings, graduation ceremonies, and other university meetings or events, as required.
• Foster an educational environment that is conducive to learning, respect, integrity, teamwork, and professionalism.
• Adhere to the requirements of accrediting, federal, and state agencies as well as the policies and procedures of the university.
• Provide outstanding customer service to all constituencies and partners of the university.
• Perform other duties as assigned by the Chief Executive Officer/President of the university.
• Maintain acceptable level of performance as measured by supervisor and student evaluations, as applicable.
• Continue progress on meeting professional, departmental, and university goals.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Exciting university events
• Seasonal motivational health and wellness challenges
• Work/Life Balance
• Onsite wellness program/Staff Chiropractor
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)