Admissions Representative

Ancora Education
Raleigh, NC
Category Education
Job Description
The Admissions Representative is responsible for providing customer service and information to prospective students who are interested in pursuing career education and training. This position involves conducting outbound and inbound telephone calls, text, and e-mails, meeting with prospective students, and facilitating enrollments.

Requirements

  • Conduct outbound and inbound telephone calls, text, & e-mails; responding timely to all inquiries
  • Share information with prospective students, within the framework of Ancora Education’s Code of Conduct, state and federal accreditation guidelines
  • Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations
  • Follow-up with new students, ensuring their positive transition to being an active student
  • Contribute to team initiatives and outcomes by Ancora Education’s demonstrated success in collaborating with diverse groups of employees and customers
  • Strong presentation skills
  • Ability to deliver consistent levels of energy and enthusiasm
  • Thrives in an observation/coaching style environment
  • Pro-active problem-solving skills
  • Ability to handle frequent interruptions and work independently
  • Competent in priority setting
  • Ability to foster creativity
  • Strong computer software skills, including Microsoft Word and Excel, in addition to industry related software applications
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