Admissions Specialist

The Admissions Specialist will serve as the primary contact for members contacting or coming to our offices, addressing questions, and conducting initial screenings and triage of member service requests. They will also communicate with PA and clinical staff to facilitate member care, schedule appointments, and collect data for documentation and eligibility.

What You Will Do

The main day-to-day responsibilities will include answering and directing telephone calls, greeting members, obtaining and completing initial member paperwork, checking enrollment & funding status in multiple databases, scheduling transportation and clinical appointments, and providing support to the clinical staff.

Why It Might Be a Fit

The ideal candidate will be able to establish and maintain a team atmosphere of communication and collaboration, possess excellent customer service skills in stressful situations, and maintain a professional appearance, communication, and actions.

Requirements

• High School diploma or GED required
• Customer service experience preferred
• Bilingual (Spanish) preferred
• Must be at least 21 years of age
• Current, unrestricted AZ driver’s license with no more than two (2) minor moving violations or one (1) accident within the past three (3) years
• Three (3) years of driving experience required
• Ability to pass a criminal background check prior to employment and regular checks for the duration of the employment
• Ability to obtain and maintain an AZ DPS Level 1 fingerprint clearance card (employer provides)
• CPR and First Aid certification (Employer provides)
• Satisfactorily Completed Competency Checklist within 3 months of hire

Benefits

• Medical, Dental, and Vision
• 403b with 50% employer match up to 3%
• Flexible Spending Account and Dependent Flexible Spending Account
• Health Savings Account
• Voluntary Life insurance
• Voluntary Short-term Disability insurance
• Critical Illness insurance
• Accident insurance
• Employer paid life insurance, long-term disability insurance, and Employee Assistance Program