Role OverviewThe Patient Access Representative performs admissions activities, facilitates patient access, and secures demographic and financial information. This role requires interacting with customers with sensitivity and attention to the patient population.
What You Will Do
The representative will interview patients, verify insurance coverage, prepare necessary forms, and perform cashier functions. They will also operate the MMHS telephone switchboard and perform other job-related duties.
Why It Might Be a Fit
This role requires strong communication skills, attention to detail, and the ability to work with sensitivity and empathy. The representative must be able to explain information and answer questions, and demonstrate competency skills in performing job duties.
Requirements
- Interviews patients or their representative and obtains complete, accurate, personal, demographic and financial information necessary for admission
- Verifies insurance coverage and obtains prior insurance authorizations within specified period
- Prepares necessary forms for Medical Records and Patient Accounting
- Performs cashier function as necessary
- Operates MMHS telephone switchboard
- Demonstrates competency skills including the ability to perform job duties and interact with customers with sensitivity and attention to the patient population
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