Adult and Teen Services Associate

Morton Grove Public Library
Any Location, IL
Category Customer Service
Job Description
Role Overview

We are seeking an individual who is enthusiastic about community service, possesses excellent communication skills and enjoys working actively on a team. The principal responsibility of this position is to provide service to Library patrons in the specific area of Adult Services.

What You Will Do

Provide traditional and digital reference services, assist patrons with the operation and use of equipment in the public Computer Room, and related work as required.

Why It Might Be a Fit

Ability to provide outstanding customer service, interpret library policies and procedures, communicate clearly with patrons and staff, and proficiency in current and emerging technologies.

Requirements

  • Ability to provide outstanding customer service in a wide variety of formats.
  • Ability to interpret library policies and procedures for the public in a customer-friendly manner.
  • Ability to communicate clearly and effectively with patrons and staff.
  • Knowledge of digital and print reference and readers' advisory resources.
  • Proficiency in and knowledge of the use of current and emerging technologies.

Benefits

  • paid leave
]]>