Adventure Specialist

Hyatt
South Lake Tahoe, CA
Category Customer Service
Job Description
Role Overview

As an Adventure Specialist at Hyatt Regency Lake Tahoe, you will help guests make the most of their time in Lake Tahoe by connecting them with outdoor recreation, resort programming, and local experiences. This role serves as a knowledgeable resource for guests while also supporting the coordination and execution of seasonal activities throughout the resort.

What You Will Do

Key responsibilities include serving as a knowledgeable resource for guests, promoting and coordinating on-site and off-site activities, facilitating daily resort activities, and delivering warm and personalized service throughout the guest experience.

Why It Might Be a Fit

To be successful in this role, you should have strong knowledge of the Lake Tahoe area, excellent communication and guest service skills, and the ability to work independently while also collaborating effectively with colleagues and resort departments.

Requirements

  • Strong knowledge of the Lake Tahoe area and enthusiasm for outdoor recreation and adventure
  • Excellent communication, interpersonal, and guest service skills
  • Ability to work independently while also collaborating effectively with colleagues and resort departments
  • Ability to work a flexible schedule, including weekends, holidays, and varying shifts based on business needs
  • Ability to lift, move, and transport recreational equipment weighing up to 50 pounds

Benefits

  • Health, dental, vision, and life insurance after 30 days
  • 401(k) with company match
  • Paid vacation, sick leave, and personal days
  • Complimentary and discounted Hyatt hotel nights worldwide
  • Complimentary colleague meals during scheduled shifts
  • Uniforms and dry cleaning provided
  • Training and career development opportunities
  • Access to wellness and mental health resources
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