Advising and Retention Specialist

Requirements

• Assist students with appropriate course registration and ensure students understand degree and practicum application requirements (as applicable per program).
• Advocates for students’ academic, financial, and healthcare compliance advising needs to support successful enrollment, engagement, and completion of educational goals by proactively monitoring progress using predictive analytics to identify at-risk scenarios, implementing strategies that promote academic success, and engaging with students to address barriers to persistence or graduation through timely resource referrals.
• Partner with the Student Support Liaison to provide coordinated support for students, ensuring seamless communication, timely issue resolution, and a consistent student experience.
• Advise students on university policies and procedures, self-service tools, program requirements, and related academic, financial aid, and healthcare compliance/practicum matters.
• Provides financial advising throughout the student lifecycle by continuously monitoring student accounts, offering guidance on financial eligibility, and exercising discretion to assess and adjust financial plans.
• Utilize appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for students in their assigned program/campus locations and/or by assisting multiple program/campus locations based on enrollment needs.
• Maintain a thorough understanding of all Title IV and academic programs, policies and procedures including institutional policies, federal, and state regulations.
• Assist and engage students through a variety of communication.
• Identify opportunities and implement process and technology solutions that enhance the student retention journey.
• Collaborates with other departments and functional areas to deliver an optimal student experience.
• Responds to student inquiries regarding healthcare compliance requirements, providing accurate information and guidance to ensure students understand and meet necessary standards.
• Supports the new student intake process by partnering with enrollment to answer incoming questions, review program costs, and present funding options.
• Develops and confirms accurate financial plans by setting clear timelines for completing application processes, ensuring students are financially prepared to start and persist in their education.

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays