Advisor, Service Desk & Workplace Manager

Mercedes-Benz Group
Atlanta, TX
Job Description
Advisor, Service Desk & Workplace Manager at Mercedes-Benz USA responsible for delivering leadership, technical direction, and cross-functional partnership to advance Digital Workplace and Service Desk capabilities across the MBFS NAFTA region.

Requirements

  • Subject-Matter Expertise & Advisory Leadership
  • Strategic & Technical Guidance
  • Project & Program Leadership
  • Complex Problem Solving
  • Service Optimization & Quality Improvements
  • Vendor & Partner Collaboration
  • Risk, Compliance & Operational Readiness
  • Audio/Visual (A/V) Experience & Executive Events
  • Communications, Knowledge & Education
  • AI & Modern Workplace Expertise

Benefits

  • Flexible working hours include weekends or holidays during major events or transitions
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