Advocate Specialist

MCGOHAN BRABENDER AGENCY INC
Dayton, OH
Category Customer Service
Job Description
Advocate Specialist at McGohan Brabender, delivering top-notch customer service and support to clients and their employees, and striving to serve clients by listening, learning, educating, and acting.

Requirements

  • Previous customer service experience
  • High school diploma or equivalent (Bachelor’s or Associate’s degree is a plus)
  • Carrier or other healthcare experience desired
  • Exceptional verbal and written communication skills
  • Patience, empathy, and the ability to actively listen to customers
  • Self-motivated to take initiative in meeting client’s needs
  • Positive and customer-oriented attitude
  • Strong attention to detail and accuracy in data entry
  • Ability to adapt to new technologies and software
  • Strong ability to collaborate effectively in a team-oriented environment
  • Critical thinking skills, with the ability to analyze complex problems

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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