Aerospace Camp Experience (ACE) Administrative Specialist

Requirements

• Process camper registrations and ensure necessary data is accurately transferred to ACE database, museum accounting, and museum registration staff.
• Provide great customer service to campers, their adults, and other stakeholders via phone, email, and in person.
• Track outstanding participant forms and payments and provide appropriate and timely notifications to clients.
• Prepare and maintain weekly camp group attendance materials and health information.
• Purchase program activity supplies, as directed and ensure all camps have adequate supplies for all activities.
• Assist in the preparation for and training of camp staff.
• Provide input to ACE Manager in regard to performance reviews.
• Assist the ACE Leadership Team in the administrative activities surrounding recruitment, hiring, and training of ACE staff.
• Follow ACE and Museum policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergency procedures.
• Support campers emotional and social development, encouraging understanding of others and positive self-concepts.
• In partnership with program leadership, may provide oversight and guidance with daily operations including team support, facilitation, volunteers, and colleagues.
• Assist with the supervision and organization of campers during Extended Care sessions that are conducted prior to and after regular camp programming, as needed.
• Perform other duties as assigned.

Benefits

• Accrued sick leave
• Paid working holidays
• 403(b) retirement plan
• 25% discount at the Museum Store