Aftermarket Parts Specialist

ProMach
Petaluma, CA
Category Operations
Job Description
The Aftermarket Parts Specialist position involves handling customer inquiries, researching information, and providing customers with correct part and price information. The role requires excellent customer service skills, communication and correspondence skills, and the ability to work in a high-paced and stressful environment. The position also involves warehouse duties, purchasing activities, and working with Accounting on processing invoices, POs, and RMAs.

Requirements

  • Customer service experience
  • ERP software experience
  • Self-starter and ability to multi-task
  • Dependable attendance and punctuality
  • Ability to read and follow instructions
  • General mechanical and electrical knowledge base
  • Bilingual English/Spanish preferred

Benefits

  • Comprehensive medical/dental programs
  • Life insurance
  • Generous paid time off program
  • Retirement savings plan with company match
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