Agent in Charge

Verano
Any Location, FL
Category Retail
Job Description
The Agent in-Charge is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. They will also provide support and direction to dispensary staff at the direction of the AGM, and engage in inventory related activities and maintain accurate records.

Requirements

  • Possess a positive attitude while greeting customers and patients
  • Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership
  • Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
  • Verify all product received is properly tagged in accordance with state & local regulations and is accompanied by all necessary paperwork
  • Accurately handle cash transactions, including bank drops and daily payouts as directed by GM or AGM
  • Maintain a clean, organize, and sanitize workstation/store front
  • Ensure accuracy of online orders before pick-up
  • Understand and apply detailed compliance regulations as required by local and state laws
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