Role OverviewWe are hiring an AI Operations Associate to design, build, and scale the AI and automation layer that powers Flagler Health's back-office and clinical operations. This leader will help take the company from ad-hoc scripts and manual workflows to a durable, systematic AI ops engine that compounds in value as the company grows.
What You Will Do
You will operate as a player-coach, shipping automations from the front while building the systems, standards, and team that scale them. You will own the company's automation roadmap, refine and operationalize how we capture and translate workflows into production systems, and help evolve the operating model to support more complex EHR integrations, larger provider footprints, and continued expansion across multi-site organizations.
Why It Might Be a Fit
This is a high-impact role at a critical inflection point, with the opportunity to shape how Flagler scales its operational backbone. You will be working closely with the Co-Founder & CEO and the Co-Founder & CTO, and will have the opportunity to make a meaningful impact on the company's growth and success.
Requirements
- 1–3 years of experience in management consulting, software engineering, product management, or a similar analytical/technical role
- Strong problem-solving instincts with a bias toward action
- Genuine fluency with modern AI tooling (LLMs, agent frameworks, prompt engineering)
- Hands-on technical aptitude: comfortable with APIs, light scripting (Python, JavaScript, or similar)
- Strong written and verbal communication
- Comfort working cross-functionally with Engineering, Product, and Operations
Benefits
- Fast-Growing Leader: Join a company with strong momentum and expanding adoption across provider organizations
- Category Creation: Operate in a large, underserved market with limited direct competition
- Compelling Product: Sell solutions with clear ROI, strong adoption, and increasing deal sizes
- Meaningful Impact: Help providers improve efficiency, revenue, and patient outcomes
- Industry Exposure: Build deep relationships across provider organizations and healthcare ecosystems
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