AI Platform Context Lead

The role combines knowledge-graph design, semantic retrieval, RAG, and agent integrations across Slack, Google Workspace, Glean, and AI assistants. You will improve answer quality through evaluation, governance, and reusable self-service patterns.

What You Will Do

- Design, curate, and continuously improve the company context and knowledge graph that grounds search and agent responses, managing schema, coverage, freshness, and retrieval quality as an ongoing responsibility rather than a one-time build.

Why It Might Be a Fit

You will improve answer quality through evaluation, governance, and reusable self-service patterns. You will maintain enough cross-team visibility that a systemic context gap gets fixed once, architecturally, instead of being patched repeatedly.

Requirements

• 6+ years of experience in development roles, with hands-on experience as a Tech Lead.
• Has designed and/or owned a knowledge graph or enterprise context/retrieval architecture end to end, not merely queried one that someone else built.
• Demonstrated experience building production-quality AI agents, skills, or integrations using MCP, function calling, RAG, and enterprise search.
• Can distinguish 'wrong retrieval' from 'right retrieval, missing context' in an eval trace, and prioritize fixes by business impact.
• Hands-on experience administering or engineering enterprise SaaS, search, or AI platforms (e.g., Slack, Google Workspace, Glean, Claude, ChatGPT).
• Strong systems-administration background, including identity/access management, configuration, monitoring, and incident response.
• Experience working across multiple business functions, with the ability to turn 'what should we ask before we start' into a checklist others can use unsupervised.
• Strong troubleshooting, technical writing, and stakeholder-communication skills, with the ability to lead through influence without direct authority.
• Upper-intermediate English level.

Benefits

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.