AI Specialist

Hatch
New York, NY
Remote
Job Description
We're looking for a passionate and proactive AI Specialist to join our growing team at Hatch. You'll be responsible for delivering AI agents end to end, helping customers succeed on Hatch's AI platform.

Requirements

  • 2-3 years of experience in solutions delivery, customer success, consulting, or a hands-on product execution role.
  • Experience in the home services industry highly desirable.
  • Strong ownership mindset with a bias toward action and follow-through.
  • Experience working with AI-powered systems, including prompts, workflows, or automation tools.
  • Ability to break down ambiguous customer problems into clear, executable requirements.
  • Strong communication skills with both technical and non-technical stakeholders.
  • Comfort operating in fast-paced environments with evolving requirements.
  • Background in B2B SaaS or platform products.

Benefits

  • Competitive salary
  • Medical, dental, and vision benefits
  • 401(k) plan + Match
  • Flexible PTO
  • Opportunity to build at the ground floor of a high-growth, mission-driven company
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