Role OverviewJoin our team at Goodwill San Antonio, a dynamic social enterprise that provides employees opportunities for innovation, growth, and skill development. We strive to maximize the value of each employee's work and each donor's donation to benefit our community and environment.
What You Will Do
Respond to and provide timely, professional, accurate, and adequate responses to telephone calls, e-mails, and webchats. Process DD Form 214s for military service members separating and retiring from the Air Force.
Why It Might Be a Fit
We prefer to promote from within and prioritize employee growth and advancement. You'll have access to personal and professional skills development programs, supportive health and well-being benefits, and competitive base and bonus pay.
Requirements
- U.S. citizen and eligible to obtain a US government security clearance
- Minimum 6 months' experience in a Customer Service environment
- Minimum 6 months' familiarity with Air Force terminology and Instructions, Department of Defense (DoD), Air Force forms and Military Personnel Data System
- Minimum 6 months' experience performing research, developing written responses to inquiries and working with Air Force personnel policies, procedures and manuals
- Air Force Personnel Technical School or equivalent combination of education, experience and/or military and/or Air Force Civilian training
- High school diploma or GED required; Associates Degree preferred
Benefits
- Competitive base and bonus pay
- Savings plans
- Personal financial education
- Store purchase discounts
- Paid time off
- Leadership development
- Tuition reimbursement
]]>