Role OverviewAs an Operational Key Account Manager, you will manage and monitor key account customers, ensuring compliance with company policies and promoting excellence in customer service. You will work collaboratively with operations and sales management to ensure maximum client satisfaction.
What You Will Do
Your day-to-day responsibilities will include running daily activity reports, maintaining overall awareness of live shipments, and completing client reports. You will also attend off-site meetings, provide shipment updates, and escalate client issues to the QuickSTAT management team.
Why It Might Be a Fit
We are looking for a candidate with 5-7 years of industry experience, extensive customer service experience, and group leadership skills. You should have a college/university B.A./B.S. or equivalent work experience and be certified in Dangerous Goods/Restricted Article Regulations.
Requirements
- 5-7 years of industry experience
- Extensive Customer Service experience
- Group leadership skills
- College/University B.A./B.S. or equivalent work experience
- Dangerous Goods/Restricted Article Regulations Certified
Benefits
- Health and welfare benefits
- 401k retirement savings plan
- Tuition reimbursement
- Incentive compensation for eligible roles
]]>