Role OverviewThe Airline Cross-Utilized Agent will perform both Passenger Service and Ramp Agent positions, providing total customer service to all people desiring to use customer or charter service. The ideal candidate must be people-oriented, highly motivated, and have a positive and friendly attitude.
What You Will Do
The Airline Cross-Utilized Agent will process customer tickets, check baggage, monitor carry-on baggage, provide information on arrival and departure times, handle denied boarding situations, and enforce safety/security measures.
Why It Might Be a Fit
The ideal candidate must be people-oriented, highly motivated, and have a positive and friendly attitude. Excellent communication skills and ability to work efficiently under time constraints are required.
Requirements
- Must be flexible with availability on specific days
- Must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet
- Must have physical dexterity sufficient to perform repetitive tasks and motions
- Must have sufficient vision and ability to perform the essential functions of the position safely
- Must pass a ten (10) year background check and pre-employment drug test
- Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986
- Able to attend required training
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