Airline Customer Service Agent

Pacific Aviation
Los Angeles, CA
Category Customer Service
Job Description
Role Overview

Join Pacific Aviation at LAX as an Airline Customer Service Agent, where you'll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff. As a Customer Service Agent, you'll assist passengers with check-in, process travel documents, and ensure baggage is properly tagged. You'll also provide important flight information, make boarding announcements, and verify passenger documentation.

What You Will Do

Your day-to-day responsibilities will include check-in duties, boarding and departures, problem solving, safety and security, and team collaboration. You'll work closely with your team to create a seamless airport experience for travelers.

Why It Might Be a Fit

We're looking for exceptional customer service skills, strong attention to detail, a team player mentality, tech-savviness, and professionalism. If you have a great attitude, a strong work ethic, and a willingness to learn, we welcome all backgrounds and will provide the training and support to help you succeed.

Requirements

  • Exceptional Customer Service Skills
  • Strong Attention to Detail
  • Team Player Mentality
  • Tech-Savviness & Organized
  • Professionalism & Problem-Solving Skills

Benefits

  • Hourly Pay Rate: $25.00 per hour
  • Medical, Dental, & Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Company-Provided Uniform
  • Parking Discounts
  • Paid Training
  • Referral Bonus Program
  • Cell Phone Plan Reimbursement
]]>