Role OverviewThis position is located outside, on the curb, checking in passengers for their flights and also requires airline compliance training to be completed in a timely manner. This position does require the ability and availability to work weekends and holidays, open availability is preferred. Must have the ability and availability to work weekends and holidays, open availability is preferred.
What You Will Do
Handle and secure luggage according to the Transportation Security Administrations' (TSA) standards. Issue boarding passes and tag bags for airline passengers on departing flights. Provide general information to passengers about locations/directions and flight information.
Why It Might Be a Fit
The Curbside Concierge will provide a high level of customer service to the passengers of the airlines and clients that Bags, Inc. services. The Curbside Concierge is familiar with the Safety, Security & Dangerous Goods as well as HAZMAT procedures, through annual training provided by Bags, Inc. and the air carriers' partners.
Requirements
- Ability to work in the early morning rotation
- At least 6 months experience in a face-to-face guest service position preferred
- Data Entry and/or computer experience preferred
- Ability to communicate clearly with guests and clients
- Ability to work in outside weather conditions required
- Knowledge of the airline or travel industry preferred
- Must be eligible to work in the United States
- Must successfully pass the pre-employment criminal background screening
- Must pass pre-employment Drug Testing process
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Long/short term disability
- Life insurance
- Accident insurance
- 401k
- Paid time off
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