Airport Customer Service Agent - ROC Delta

Unifi
City of Rochester, NY
Category Customer Service
Job Description
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. No experience is required. Paid training is provided for all new employees.

Requirements

  • Provide customer service to passengers for all aspects of arrivals, ticketing, check-in, boarding, baggage services, reservations, and any other queries or complaints
  • Assist passengers with special needs such as unaccompanied minors, VIP passengers, and passengers needing wheelchair assistance
  • Handle all aspects of ticketing and check-in by operating a computerized system
  • Direct passengers through Customs, Immigration, and Quarantine
  • Perform other related duties as assigned

Benefits

  • Flight Privileges
  • Weekly pay
  • Paid time off
  • Comprehensive Medical, Dental and Vision Insurance
  • 401k
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