Airport Customer Service Agent

Requirements

• Must be at least 18 years of age.
• Must have a high school diploma or equivalent (GED)
• Strong attention to detail and accuracy in handling transactions, baggage, and flight information.
• Must be able to read, speak, and understand the English language fluently.
• Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment.
• Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone.
• Proficiency with entry-level computer systems and technology to manage flight information and process transactions.
• Ability to lift and move items weighing between 50-70 lbs. occasionally.
• Flexibility to work nights, weekends, and holidays as required by operational needs.
• Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
• Must successfully complete and pass a pre-employment drug test.

Benefits

• Competitive pay starting at 17.00 per hour
• Flight Benefits
• Company-provided uniforms
• Daily pay options
• Paid training
• 401(k) matching
• Opportunities for career advancement into leadership roles and other positions within the company