Airport Ramp/Customer Service Supervisor FT - CAK

Unifi
North Canton, OH
Category Customer Service
Job Description
Role Overview

Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

What You Will Do

Lead a team of agents, assist passengers, handle ticketing and check-in, direct passengers through Customs, Immigration, and Quarantine, and monitor safe working conditions.

Why It Might Be a Fit

Unifi is seeking individuals who are passionate, have integrity, and have empathy for how their words and decisions affect employees, customers, and partners.

Requirements

  • High School diploma, GED or equivalent education
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements

Benefits

  • Flight Privileges
  • Weekly pay for hourly employees
  • Full time starts at 30 hours per week
  • Paid time off (for full-time employees)
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees)
  • 401k for all employees
  • Exclusive discounts and additional wellness programs
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