Role OverviewAirport Station Trainers ensure the maximum effectiveness of the customer service function by developing and implementing training programs. They research new training techniques, suggest enhancements to existing training programs, and monitor the effectiveness of training. They perform a variety of complicated tasks and rely on extensive experience and judgment to plan and accomplish goals.
What You Will Do
Provides initial and ongoing training to employees and managers, monitors the effectiveness of training, creates reports, and evaluates the effectiveness of training by administering topic-specific tests and quizzes.
Why It Might Be a Fit
Must be able to work and focus in a fast-paced environment, be detail and results-oriented, and always be safety-minded while working. Must effectively communicate instructions, policies, and procedures others can follow and provide positive and constructive feedback.
Requirements
- Must be familiar with a variety of the field's concepts, practices, and procedures.
- Must be able to work variable shifts, weekends, and holidays.
- Must be able to work extended hours on short notice during non-routine operations.
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