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Airport Wheelchair Agent TFAC P/T - JFK
Unifi
New York, NY
Category
Customer Service
Apply for Job
Job Description
Assist passengers with special needs, operate wheelchair support systems, and handle customer service issues. Must have one+ year of relevant experience and be a local resident.
Requirements
One+ year of relevant experience
Prior customer service experience
Must be open minded and ready to work as part of a detail-oriented team
Must be a local (in-state) resident
Successfully pass pre-employment drug screen and background check
Must be at least 18 years of age
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must complete ramp and SIDA training to obtain airport authority identification security
Excellent customer service skills
Strong work ethic
Ability to work in a team-oriented environment
Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role
Able to understand documents, learn and follow ticketing procedures, and other rules and regulations
Able to communicate information and instructions verbally and/or via radio equipment
Able to communicate effectively in a professional manner
Able to work quickly and efficiently to meet tight time restrictions
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