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Airside Experience Specialist - MHT - Part Time
Signature Aviation
Manchester, NH
Category
Hospitality
Apply for Job
Job Description
As an Airside Experience Specialist, you will deliver a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. You'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up.
Requirements
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs)
Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met
Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience
Maintain safe, clean, and secure ramps and operations
Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job
Follow emergency response procedures during critical events
Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport
Create accurate records pertaining to time worked and activities and services performed
Benefits
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks
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