Aligned Account Specialist

Shaw Industries
Dalton, GA
Remote
Job Description
Role Overview

We are seeking a highly motivated and dedicated Aligned Account Specialist to manage and nurture relationships with our elite accounts, ensuring the seamless delivery of residential flooring solutions.

What You Will Do

Cultivate Strategic Relationships, Collaborate Across Teams, Deliver Exceptional Service, Customer Engagement, Team Collaboration and Support, End-to-End Account Management, Align with Company Vales, Achieve Performance Goals.

Why It Might Be a Fit

A dynamic individual who excels in managing high-demand, high-maintenance accounts including truckloads and LTL shipments, with excellent written and verbal communication skills, and the ability to work effectively with others.

Requirements

  • High School Diploma or GED required
  • A minimum of three to five years of experience in a customer service environment is required
  • Demonstrated proficiency in Microsoft 365 applications, including Outlook, Excel, Word, PowerPoint, Teams, and related tools
  • Excellent written and verbal communication skills, with the ability to use proper grammar, complete sentences, and professional business communication in all interactions
  • Must demonstrate a strong work ethic and sound work habits, including dependability, punctuality, accountability, and the ability to work effectively with others

Benefits

  • Dental insurance
  • Vision insurance
  • Reliable Internet Connection
  • Defined, ergonomic workspace
  • Availability to work during inclement weather, emergencies, and mandatory overtime or schedule adjustments as needed
]]>