Alterations Customer Service Representative

David's Bridal
Tyler, TX
Category Customer Service
Job Description
Alterations Customer Service Representative at David's Bridal, responsible for providing exceptional customer service, welcoming and servicing customers, making appointments, answering phones, pressing garments, and ensuring items are ready for pickups. The role requires a high school diploma or equivalent, 1-2 years of prior retail experience, and prior sewing experience is helpful.

Requirements

  • Welcome all customers with genuine and friendly enthusiasm
  • Use all systems to manage customer flow to deliver five-star customer experience
  • Meet all service vows including Prepare, Welcome, Meet Needs & Be There for all customers
  • Responsible for providing an exceptional service experience to multiple customers at one time
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience

Benefits

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet – Get Paid Early!
  • Referral Incentive Program
  • Generous Dream Maker Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
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