Role OverviewAs an AM Host, you will provide exceptional customer service, manage reservations, and create memorable experiences for guests. You will work in a dynamic environment where you can improve lives and expect the same in return. The role requires previous customer service or hospitality experience, excellent communication skills, and a passion for hospitality.
What You Will Do
Your responsibilities will include greeting guests, providing information, receiving and coordinating reservations, accurately handling paperwork, and maintaining a clean and organized host stand. You will also assist servers, refill beverages, and perform other customer service-related tasks.
Why It Might Be a Fit
We seek out and celebrate people of all kinds who share a knack for creativity and self-leadership. If you have an innate passion for making others' lives better, a flexible schedule, and excellent interpersonal communication skills, this role might be a great fit for you.
Requirements
- Previous customer service or hospitality experience
- Excellent interpersonal communication skills
- Able to prioritize multiple tasks in a dynamic environment
- Able to learn, retain, and present product, menu, and allergy information to guests
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
- Food Handler Certification (if applicable)
- Flexible schedule and ability to work weekends, nights, and holidays when needed
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