Amazon Connect & GenAI Solutions Architect

Miratech
Riverside, CA
Job Description
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, looking for an experienced AWS Architect to design, develop, and optimize scalable and secure digital contact center solutions using Amazon Connect and modern GenAI technologies.

Requirements

  • 8+ years of experience in AWS architecture and cloud solution development
  • Deep expertise with Amazon Connect, Lambda, API Gateway, Lex, Bedrock, DynamoDB, S3 & CloudWatch
  • Proven experience with GenAI technologies (AWS-native & open-source models)
  • Strong understanding of IAM, cloud infrastructure, monitoring, and security practices
  • Experience building custom chat widgets and agent workspace solutions
  • Hands-on experience with CRM integrations and real-time event streaming
  • Strong communication, leadership, and problem-solving skills

Benefits

  • Culture of Relentless Performance
  • Competitive Pay and Benefits
  • Work From Anywhere Culture
  • Growth Mindset
  • Global Impact
  • Welcoming Multicultural Environment
  • Social Sustainability Values
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