Ambulatory Services Representative II

Texas Children's
Austin, TX
Category Healthcare
Job Description
Role Overview

Provide customer service as the first point of contact for patients, providers, and staff accessing virtual and in-person ambulatory clinics. Coordinate registration, scheduling, check-in, and check-out while helping patients prepare for their visits.

What You Will Do

Perform patient registration procedures, obtain and verify patient demographic data, schedule and confirm appointments, verify insurance benefits, collect payments, and support efficient patient flow.

Why It Might Be a Fit

Think you’ve got what it takes? We strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day.

Requirements

  • Perform patient registration procedures
  • Obtain and verify patient demographic data
  • Schedule and confirm appointments
  • Verify insurance benefits
  • Collect payments

Benefits

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Retirement plan
  • Paid time off
  • Paid holidays
  • Wellness programs
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