Analyst II, Product Technical Support

FIS
Philadelphia, PA
Job Description
We are looking for an Analyst II, Product Technical Support to handle customer inquiries and resolve support issues. The ideal candidate will have experience in US banking or finance, with a focus on customer service and technical problem-solving.

Requirements

  • Prior US banking or finance related experience
  • Experience with Credit and Debit processing; banking deposits
  • Customer service oriented; advocates on behalf of our clients
  • Excellent communication skills (written and verbal)
  • Strong problem-solving, and research skills
  • Client-focused
  • Strong relationship building skills

Benefits

  • Flexible and creative work environment
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities
  • Competitive salary and benefits
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