Analyst, Service Desk Operations

City of New York
New York, NY
Category Operations
Job Description
The Mayor's Office of Contract Services (MOCS) is seeking an Analyst to join their Service Desk Operations team. The Analyst will perform a range of defined tasks, including reviewing and analyzing vendor information, communicating with stakeholders, and troubleshooting issues. The team operates in a fast-paced, collaborative environment, where flexibility and ability to achieve results are valued.

Requirements

  • Graduation from an accredited college with a baccalaureate degree
  • Experience with administrative, analytic, coordinative, supervisory or liaison responsibilities
  • Ability to work independently and pay close attention to details
  • Exceptional time management skills to deliver consistent results in a fast-paced environment

Benefits

  • Health insurance
  • Retirement plan
  • Paid time off
  • Vacation days
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