Analyst, Service Desk Operations

City of New York
New York, NY
Category Data Analyst
Job Description
Analyst, Service Desk Operations role at the Mayor's Office of Contract Services (MOCS) in New York, NY, involving analysis, communication, and problem-solving to support procurement and government operations.

Requirements

  • Review, analyze, and verify information associated with vendor accounts and various filings
  • Communicate with stakeholders using various platforms
  • Troubleshoot issues and propose updates to user resources
  • Participate in ongoing professional development to strengthen skills and knowledge
  • Understand issues affecting relevant stakeholder groups
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