Ancillary Account Coordinator

Alera Group is looking for a Ancillary Account Coordinator. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Provide comprehensive administrative and operational support by managing calendars, scheduling, preparing documents, handling correspondence, and supporting the ancillary team with systems, processes, and best practices
• Manage carrier and policy activities by maintaining strong carrier relationships, processing applications, endorsements, renewals, and claims assistance, coordinating with internal teams and underwriters, and ensuring accuracy, timeliness, compliance, and confidentiality
• Maintain accurate client and policy data in agency management systems while identifying opportunities to streamline workflows, improve processes, and contribute to overall operational efficiency and service excellence

• Education in insurance, business, or a related field preferred, with proven administrative experience in the insurance industry—ideally supporting group benefits—and a solid understanding of insurance products, policies, and procedures
• Proficient with insurance agency management systems and Microsoft Office Suite; highly organized with exceptional attention to detail, strong time‑management skills, and the ability to prioritize tasks and meet deadlines
• Excellent communication and interpersonal skills with the ability to build relationships with carriers and internal stakeholders; strong problem‑solving and decision‑making abilities; adaptable and effective in a fast‑paced, changing environment

This job is fully remote.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $52K to 62K per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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